CONSUMER & BUSINESS SERVICES
Making your service recurring success
How to turn your business or consumer service into a monthly revenue stream
Benefits
The Recurly subscription management and recurring billing platform provides consumer and business service companies with the agile, scalable, and configurable tools to monetize offerings and build a strong recurring revenue stream.
Automated recurring billing
Automate the processes, including invoicing, payments, and dunning management, reducing administrative overhead and improving cash flow.
Payments flexibility
Optimize your value proposition with support for multiple payment gateways and processors, alternate payment methods, and advanced fraud protection.
Subscription lifecycle management
Simplify the subscription corporate ladder, from sign-up to cancellation or upgrade, providing automation and scalability.
Revenue optimization
Ensure accurate and compliant revenue recognition, helping you optimize your revenue streams and financial reporting.
Subscription analytics
Gain insights into key business services metrics, customer behavior, churn rates, and revenue trends, elevating your decision making.
Seamless integrations
Connect with various payment gateways, CRM systems, accounting software, and other business tools, ensuring a smooth and cohesive workflow.
Creating consumer and business value with subscriptions
Subscription services—we’re talking services, not widgets—represent a large and growing slice of the subscription economy. Subscriptions are an ideal way to monetize your consumer or business service, growing customer loyalty and creating a strong, recurring revenue stream.
Challenge
You offer a valuable service to consumers or businesses, but don’t see an easy way to monetize it as a subscription offering.
Solution
Recurly partners with consumer and business service companies globally, helping them plan, launch, grow, and sustain healthy subscription businesses.
Recurly’s tools are so fast and efficient and helpful—I don't have to contact the customer myself or do anything. That's amazing. It makes everything more efficient and frees me up to do other things that keep our business successful and funded.
Read case studyKey features
Recurly automates the complexity of managing business and consumer service subscriptions at scale, so you can focus your resources on building and enhancing your service. Unlock growth opportunities with robust pricing flexibility, deep subscriber insights, automated billing, and streamlined revenue recognition.
Plans, pricing & promotions
Quickly configure and launch new plans and present the right offer at the right price—and easily offer discounts and promotions.
- Plans and add-ons: Mix and combine pricing models within a plan, choosing daily, weekly, monthly, annual, or custom billing periods
- Free trials: Offer cardless or card-required trials to increase acquisition, or request payment at trial close via automated notifications
- Gifts, coupons, and discounts: Entice subscribers through gift subscriptions and discounted promotions, including one-time, limited-time or forever incentives
Subscriber management
Drive growth faster with cohesive subscriber management, personalized communications, and strategic subscription and revenue insights.
- Subscriber view: Allow subscribers to easily upgrade, downgrade, start, pause, and cancel subscriptions through hosted account pages
- Account hierarchy: Support subscribers with multiple regions or entities by creating a many-to-one invoicing hierarchy (e.g. a family plan)
- Lifecycle communications: Automate the lifecycle journey, customizing dozens of templates by content, language, and time zone
Recurring billing
Streamline and automate the entire subscription billing and invoicing lifecycle, simple to complex scenarios, so you can confidently scale.
- Automated invoicing: Automate the entire recurring billing and invoicing cycle, or accommodate the occasional manual invoice
- Charges and credits: Automate or manually create custom charges and credits, billed separately or included with the next subscription invoice
- Taxes and compliances: Tax based on validated billing address for precise collection, and connect with Avalara or Vertex for advanced functionality
Payments orchestration
Present a symphony of payment options including credit cards, Amazon Pay, PayPal, Venmo, Apple Pay, Google Pay, SEPA, BACS, BECS, ACH, and more.
- Payment gateways: Expand and reach new subscribers worldwide with prebuilt integrations to 20-plus gateways and support for 140-plus currencies
- Alternative payment methods: Explore and add new payment methods quickly and easily, supporting both local and global payment options
- Subscriber wallet: Reduce declines and increase payment assurance by allowing subscribers to store multiple payment methods
Churn management
Maximize recurring revenue, minimize attrition, and boost customer value with industry-leading churn and revenue recovery tools.
- Intelligent retries: Leverage intelligent retries of declined transactions using machine-learning, or apply your own retry configuration
- Account updater: Avoid failed payments by monitoring credit cards for changes before renewals, making account updates into records as needed
- Backup payment method: Prevent subscription interruptions by enabling backup payment method, designating one payment method as the default
Revenue recognition
Streamline and automate ASC-606 and IFRS-15 compliance with multiple revenue reporting standards using an enterprise-grade, configurable solution.
- Revenue management: Accelerate financial close and improve forecast accuracy, supporting multiple revenue models
- Revenue compliance: Automate revenue recognition processes complicated by diverse sets of subscription contracts and pricing models
- Multiple revenue models: Support multiple revenue models (consumption, usage, milestone, percentage of completion, or delivery)
App management
Recurly app management delivers a complete picture of subscriptions across app stores with web subscriptions through a simple, automated data sync.
- Enhanced subscriber view: Gain a holistic view of all subscriptions with access to subscription details to fuel faster, more-informed decisions
- Cross-platform analytics: Compare and analyze performance, revenue, and growth across app stores and web with dashboards and reports
- Cross-platform entitlement: Build and bundle granular features to determine customer access rights through a simple, consolidated UI
Customizable, in-depth analytics
Answer these questions and more with actionable insights into your subscription performance including customizable, advanced analytics.
- Are subscription revenues growing?
- How are app stores and web subscriptions performing?
- What is driving subscriber churn?
- Which plans are performing well?
- Am I compliant with ASC-606 and/or IFRS-15?
Scale with confidence
Secure integrations
Don’t let your tech stack keep you from growth, choose the best-in-breed solutions
Get connected
Connect seamlessly with leading applications for accounting, ERP, taxes, sales and marketing, data warehouses, fraud management and more through the Recurly partner ecosystem.
View all partner integrations
Recommended resources
Access subscription growth secrets from the subscription pros at Recurly
